10 Best Craftsman Tools Reviewed & Rated in 2018
Craftsman is a name that has become synonymous with quality, durability, and all-around usefulness. Every product they have comes standard with a lifetime warranty. Any company that offers such a generous warranty is obviously a company that believes in their product. Becoming a household name takes dedication and a lot of trust-building. People have been using these tools since 1927 when they were created by Sears. This is a long time to be around, and certainly enough time to perfect your trade. This company has surely done just that, and they have quite the history to show for it. You’re not just buying tools when you choose Craftsman- you’re choosing real, quality craftsmanship.
- Craftsman Assortment kit
- 230 Piece set
- Craftsman Evolv Pliers Set
- Craftsman Socket Wrench Set
- 10-piece set
It is well known throughout the industry that Craftsman is known for the excellent craftsmanship. After all, it’s right in the name! Choosing to title yourself in such a way is a bold move for sure. They definitely have not only met the bar but set the bar across the board. Many people love Craftsman as their first tool sets or their on-the-go option. They may not be the highest quality, but they also are incredibly affordable. Plus, with the lifetime warranty, it doesn’t matter if you manage to break any piece in your set! Just send it back, receive your replacement, and continue on your way. Whether you’re buying Craftsman tools as a very first set, or as a valuable addition to your current collection, you know that you’re getting bang for your buck. The durable quality is an added perk!
10 Best Craftsman Tools
1. Craftsman 50230 Silver Mechanics Tool Set
Craftsman is known for creating durable, long-lasting tools that come with a lifetime warranty. There’s nothing like a lifetime warranty to assure the consumer that they really trust their own products! This toolkit is no exception to that rule. It features durable alloy steel in a handsome silver finish. When you invest in this complete set you are also investing in a bright future filled with limitless jobs that you can take on!.
This kit is the ultimate option for every need a mechanic might have. It comes with a full 230 pieces which means it comes fully loaded with anything and everything you might want. No matter the job, big or small, you’ll show up calm and collected. Give yourself the confidence you need by knowing you are qualified and ready. When you feel good you work well. It’s a fact of life! Your work will definitely show marked improvement with the click of a button and a simple online order.
Cost and Value
For the sheer amount of warrantied tools, you’re getting this is the most affordable option on the market! Breaking down the value of each and every tool quickly shows that the stuff on the inside is worth way more than they’re charging. This toolkit offers an affordable, fully loaded option that will save you in even the toughest situations. Never question whether you’re up to the task, and know that you’re never going to have to run back to your truck for any of your tools.
Comes loaded with everything you need
Includes a carrying case
Made of durable steel alloy
Tools have magnetic handles
Deep well sockets are only ¼”
Nowhere to store the Allen wrenches
2. Craftsman Evolv 9-10047 5 Piece Pliers
It’s important for mechanics to take special care of their hands. Those are, truly, the tools of the trade! Arthritis, carpal tunnel, and more can all strike relatively early in any career that requires fine motor skills. Ergonomic tools go a long way in helping to prevent these problems! These pliers were crafted with just that in mind. Their handles are dual-material for a secure, but soft, grip. They also mold to your hands easily and feel completely natural.
Easy To Spot
There’s no question that searching for the right tool can sometimes take a while. Most tools are kept in a carrying case, but these often get messy on the job. It’s hard to stay organized when you have to unitize every tool in your kit. This can cause tools to get out of order pretty quickly. Some tools are made with neon colors to help solve this problem. However, these are rather unattractive and sort of an eyesore. Forget the eyesores, and invest in these instead. They’re made with a soft, mellow green that makes them easy to spot, and easy on the eyes.
Cost and Value
Any time you can get what you need in a neat little package you should. Knowing that one order takes care of multiple worries is a huge relief! If you haven’t experienced this relief, now is that chance. These pliers look good, and feel good, which is a great combination to have in any product. You’ll never lose track of them even in a pile of metal! Their ergonomic handles are another feature that packs in some extra value for you, the customer. They offer long-lasting comfort in an attractive, comfortable package. What’s not to love, and what more could you want? Not much!
- Comfortable to grip
- Comes with 5 pieces
- Affordable option
- Long lasting
- Steel is soft
3. Craftsman Dr. Metric Socket Wrench Set
Some toolsets are only used for specific jobs. While it is necessary to have those fine-tuned tools in those cases, you also need a set that’s good for almost anything. That’s exactly what this product offers. It’s a great all-around option for everyday use with this product. Most buyers are surprised by the sheer amount of times they’re able to fall back on this option. It’ll come in handy often, and you’ll certain end up getting your money's worth out of it!
Craftsman includes a molded plastic case to keep your wrench set in working order. Some cases don’t offer such a precise fit for the tools they come with. You’ll have a spot for every single piece of equipment it comes with, and you’ll know it won’t rattle out of place when you’re on the go. This case also features a slot for a flashlight, although you do have to buy that separately. Most of us already have a flashlight, anyways, so it’s pretty handy by itself!
Cost and Value
Money talks, and all else walks. We all know that famous saying! If you don’t find good value in a product, you walk away. It’s a fact of daily consumer life. You’ll have a hard time talking away from this essential, well-made toolkit, however. No matter what you’re doing you can easily fall back on this all-around option. On top of this they also offer an exceptional storage case with an extra slot for your flashlight. This extra feature absolutely shows that, as always, this company is going the extra mile in making sure you’re prepared for anything. This kit packs in serious value, a lifetime warranty, and a source of endless problem solving.
- Great addition to your toolset
- Can handle many sized nuts/bolts
- Great on-the-go option
- Dedicated spot in box for a flashlight
- Works well for motorcycles
- Faulty locking mechanisms
- Ratchets are only 7” in length
4. Craftsman Extreme Grip 72 Teeth Ratchet
It’s right in the name! This ratchet has an incredibly ergonomic grip. This mean it’s literally made for you. You’ll have an easy time gripping the soft, molded material and enjoy the precise control it gives you. Never deal with sore fingers or a tired wrist again! The dual-material handle is gentle on your hands, especially after a long day. Tighten anything with ease and comfort! No matter the task, you’ll take it on confidently.
Quick Release Mechanism
This is a button that they’ve included which allows the ratchet to pop off with ease. It’s convenient for slippery, greasy hands. Every mechanic knows how it feels to struggle with their ratchet releasing. The quick release mechanism can be activated easily with your thumb, and saves you the struggle that other methods of release can bring. This mechanism is also great for anybody who suffers from hand problems, such as carpal tunnel or arthritis. It’s a perfect tool for any mechanic entering their golden years!
Cost and Value
You’ll find value, and excellent design, in this 72 tooth ratchet. It features a dual-material handle for easy use, as well as a quick release mechanism. The features that it brings to the table easily surpass the surprisingly low price point. It’s a great option for somebody looking to score a deal without having to sacrifice quality. Ratchets are a necessary piece in your collection, so you’re going to need to invest in one. Owning a ratchet that will be durable is simply unavoidable. Not to worry, though! This famous company your back in this case, and will deliver on every single promise they make. Don’t settle for less than what this ratchet has to offer!
- Good for arthritic hands
- Fine tooth action
- Smooth ratcheting action
- Quality craftsmanship
- Affordable option
- Prone to wiggling
- Not made in the USA
5. Craftsman Silver Finish Standard Metric Set
Has not having the right tool on the job ever been a problem for you? Well, it isn’t anymore! You can forget your worries at the door when you leave home with this 165 piece mechanics tool set. Don’t sweat it when tackling even the most complicated, involved jobs. Anything and everything you need is included right here, and available right at your fingertips.
Waiting around for a package can be really put a strain on you. Not having what you need for your projects means you can’t work on them. Some packages can take forever to get to you, especially when they’re made overseas. This product’s shipping process ensures that your tools get to you when you need them, however- which is pretty much right away. A lot of customers were pleasantly surprised at the speed in which this toolset arrived.
Cost and Value
A complete set of tools is one of the most valuable things you can have. This set comes with a price tag on the large side. That is true! But you are absolutely getting what you are paying for. Since it’s a complete set for mechanics you won’t have to pay for any extra items. There might be a couple of specialized products you need, but the all the general bases are covered. Never having to worry about what’s in your toolbox is a huge payoff by itself! This set of mechanic’s tools absolutely offers the comfort of knowing you are showing up prepared every time.
- Perfect for Electricians
- Great for work or home projects
- Case comes with a safety flap
- Compact for easy storage
- Ships quickly
- Some parts made of plastic
- Ratchet wrenches offer little leverage
6. Craftsman Standard & Metric Flare Nut Wrench Set
Some tools are made with multiple different pieces. This can be unavoidable in some cases, as the very nature of the tool requires a multi-piece construction. This is not so with wrenches, however. They are vastly better made when they’re crafted out of a single piece of metal. This world-renowned company understands this and went the extra mile with this set to make one of the best wrench sets around.
This 9 piece set was not only created these out of a single piece, but they also feature another important detail to extend their life. Some nut wrenches are prone to their edges “rounding out”. This means that they lose the shaping on their inner curve that allows them to grip nuts and bolts. By preventing these edges from wearing out they have ensured you’ll be able to use these for a long time to come!
Cost and Value
A huge plus of this set is the design. Not only are they made from one piece, but they’re also made of a durable steel alloy. This extends their lifetime and assures you that they’ll be a durable option. On top of this they also are resistant to rounding out. Even if these do eventually wear out, as most tools will do, you can easily send them in for a replacement. There’s no better value on the market than a toolset with a lifetime warranty! While on the expensive side, we encourage you not to balk at the pricetag. It’s better to put in the money now, so you can save more in the long run.
- Rugged performance
- Must-have for HVAC/R techs
- Works well on mini-split systems
- Full set of SAE and metric
- Grips stripped nuts with ease
- Doesn’t come with a case
- Some tools show up “dinged”
7. Craftsman Bolt Remover
A total of five products come in this set. You’ll feel comfortable in the knowledge that no matter the damage to the bolt these can take it on. Stripped? Warped? Just stubborn as heck? Not a problem! Whip these out, and you’ll have that bolt removed in a snap. No more worries, and no more struggling on the same bolt for extended periods of time. It has been reported that they sometimes don’t work on smaller bolts, but this hasn’t been widely reported. You’ll rarely find this is the case, and every time they save you in a pinch will more than make up for it.
Active Corrosion Protection
These bolt removers are covered in a black oxide coating. This means that corrosion is no longer a concern. Black oxide coatings are highly desirable, especially in an environment where corrosion is such a worry. Corrosion is caused by the electrochemical reaction between metals. Simply put, there’s a lot of metal to have this happen with when you use them everyday! The black oxide coating gives you a sense of security that is greatly needed.
Cost and Value
If you need a well-made set of long-lasting bolt removers then you’ll hit the head on the nail with this product. The black oxide coating means they will outlast any other bolt removers you have on hand. Tired of your current set warping, rounding out, or just not getting the job done? These can fix all of those problems and even more. You’ll be the talk of the garage! Just be careful, because everybody is bound to want to borrow this highly regarded set.
- Black oxide coating
- Comes with carrying case
- Takes on a variety of vehicles
- Removes stubborn bolts with ease
- High-quality option
- Sockets are slightly large for some jobs
- Manufacturer has occasionally shipped used units
8. Craftsman Curved Prybar Set
Many manufacturers are moving their production plants overseas. This is also, unfortunately, true of Craftsman. If you’re looking for a set of tools that are made here in the USA then look no further! They’re better made, ship more quickly, and create a sense of pride in knowing they were made on US soil. Don’t settle for a cheap product that’ll be slow to get to you. Go for gold with this amazing set of crowbars.
Two Storage Options
This is an incredibly attractive plus. Some sets of tools don’t even come with a single carrying case. This set actually comes with two! There is a hard case which is molded for a perfect fit, and a soft bag for a more pliable storage option. Both of these cases have their pros and cons, so it’s nice that the choice is left up to you. Never feel like you have limited storage options again, and invest in a set that can easily travel with you anywhere.
Cost and Value
First of all this set includes two carrying cases. That’s a huge value in of itself! It’s always nice to have multiple storage options, especially since many sets don’t come with even a single case. They also are extremely durable, and made right here in the US. You’ll be totally assured by their lifetime warranty, as well as the knowledge that you may never even have to use it. A set of three also means that you have every size for any job.
- Includes both molded case and soft bag
- Includes 3 different sizes
- Perfect for mechanic shops
- Excellent craftsmanship
- Can be used in conjunction with a hammer
- Handles are made of plastic
9. Craftsman Extreme Grip Diamond Tip Screwdrivers
Some screwdrivers wear out quickly and don’t stand up to the test of certain projects. This is not the case with this ergonomic set of screwdrivers. The tips are finished off with a diamond coating. This lends them some pretty amazing durability. It also creates a small positive charge! This positive charge keeps screws from falling all over the place. This is great in small spaces where a dropped screw is often a lost screw.
Stylish Matte Gray Finish
It’s true that most mechanics don’t particularly care about looks. If something is durable, manufactured well, and does the job that’s really all that counts. However, there’s a certain pride in knowing your tools not only feel good, but they look good, too. These screwdrivers in particular will be a great, chic addition to your toolbox. So, go ahead! Spoil yourself and give in to the urge. There’s no shame in having attractive tools that you can feel good about!
Cost and Value
This set truly is a crown jewel in the crown of Craftsman. The diamond tip finish is a huge bonus, especially since it creates a magnetic pull that keeps screws secure. Dropping an important screw in a small place can be a disaster. This helps you skip that hassle and continue with your day minus the headache. They also offer four times the gripping power of other screwdrivers since they have a dual-material, ergonomic handle. For the price point this is a real bargain that you don’t want to miss. Get your set today, and get ready to be absolutely satisfied with your purchase.
- Made with ergonomic engineering
- Dual-material handles
- Built to last a lifetime
- Magnetic charge keeps screws in place
- Good for bicycle maintenance
- Doesn’t handle striped screws well
- Gray metal blends in with other tools
10. Craftsman 9-31794 Screwdrivers
Is there a birthday on the horizon that you forgot about? It’s not too late! No matter who you’re buying for (partner, friend, family member), you’ll find that this is a great option. They’ll love the variety that this set comes with. It’ll tackle any job they can throw at it with ease. Whoever receives this gift will be over the moon! You’ll steal the show, and they’ll never forget the thoughtfulness that went behind it.
The DIY Tool Set
Enjoy the ability to finally finish all of the projects that have been piling up. This set will help you settle all of your scores! Your friends will love being able to come to you for help, as well. Save the day for them, and save the day for you, by having a full set of quality screwdrivers at your disposal. Whatever the project, wherever the project, you know that you’ll be ready to rock it. Become the handyman everybody wants to know with this slotted set of screwdrivers.
Cost and Value
An added bonus of this set is a 4-in-1 pocket keychain that has been included. While it is a small bonus, you will certainly find it useful! It’s just another small way in which this company is showing you they care. Overall this is a great toolset for the price point it is at. It comes with 17 screwdrivers in total. This means that no matter what you’re working on you’ll be able to easily reach far for the perfect solution to your problem! This set is also manufactured in the USA, which is a huge point for both quality and patriotism!
- You should have around four or five pros
- Full set to tackle almost any job
- Pros should always be more than cons
- A large variety of lengths
- Made in the USA
- Some tools arrived faulty
- Doesn’t work on small electronics
After taking a long look at the best sets Craftsman has to offer we are sure you understand their value. This company obviously believes in their products, and so do millions of consumers across America. They are definitely one of the best-known names in the industry and with good reason. Most people have at least one tool made by them in their collection! If you don’t then now is the time to invest. Take out the guesswork and take on anything that comes your way! Every kit they produce is brimming with useful tools for any imaginable task. They are all fantastic in their own way and will be a huge asset to any mechanic. After all, it’s crucial to have a complete set at your disposal.
Even the tools sold as singles are sure to please. If you don’t have the right tool for the job then you can’t do the job- period. This can mean lost time, lost money, and, worst of all, lost jobs. Don’t be caught ill-prepared when there are so many options for you to choose from. You also need toolsets that you can absolutely depend on. If a tool breaks on the job, you’re back to square one. Meaning, you don’t that tool and are now unable to complete the job. That lifetime warranty is a seriously big perk because of this! It’s enough of a hassle to have a tool break on the job. Don’t add a new bill on top of that! Find out why Craftsman has become such a world-renowned brand, and order a new tool to toy with today!
Criteria Used in Evaluation
Of The Best Craftsman Tools
There’s no better feeling than letting go of unnecessary weight. Tools are heavy! Having to tote around multiple cases can put a serious damper on your day. That’s why having products that take care of multiple uses is so important! You can shed a lot of baggage just by investing in multi-tools. We decided to make this one of our pieces of criteria because of how incredibly useful multi-use tools can be. It’s not just about creating a more compact toolbox, however. There are a few reasons to invest in these great all-around options.
Another great feature of multi-use products is the ability to simply buy less. Everybody knows that having a full kit of equipment can get really expensive really quickly. That’s why you’ll always see something along the lines of “stuff for work” on every mechanic’s wishlist! It’s even more expensive to have to invest in high-quality gadgets to ensure you have a successful career. Saving money is always a blessing, and that’s what happens when you make sure you can use your tools for multiple jobs.
There’s also something to be said for large kits that come fully loaded with everything you need. These aren’t exactly “multi-use tools”, but they are multi-use products because of what makes them up. These products tend to be more affordable than buying the tools separately, and they’ll make sure that you have everything you need all in one place. Plus, you don’t have to wait for different products to come in! That one package will have everything you need, all at once.
This is another essential feature to look for. In the long run you’ll absolutely be saving money! Skimping on the price can feel good at first, but you’ll absolutely end up shelling out more cash when they inevitably wear out and you have to replace them. The best part about this company is their lifetime warranty, in fact. This ensures that even if your tool comes in faulty, or breaks at any point, you can have it replaced free of charge. It’s part of what makes Craftsman a fan favorite among mechanics, and DIY enthusiasts, everywhere.
Quality goes a long way in ensuring the job is done correctly, too. There is nothing worse than realizing that a tool has broken, or worn down too much to complete a task. This can cause you a lot of lost time, and lost time is lost money. It doesn’t matter if a tool has a lifetime warranty if you can’t count on it to work when you need it to. That’s what makes this brand such a great option! Not only does that warranty exist, but they also make sure that all of their tools are made with the world-renowned quality that Craftsman has come to be known for.
Easy On Sore Hands
One of the biggest problems with people who work with their hands is arthritis. Carpal tunnel is another ailment that tends to strike often. In fact, there is really a bucket list of harm that can come to your hands when you use them so much on a daily basis. This means that having tools which are gentle on the hands is important. We looked for a few tools to feature that are part of their Extreme Grip collection. This assortment of products are manufactured with handy hands in mind. Any job that requires the use of fine motor skills really requires you to put in the extra effort in taking care of yourself. Make sure that you have tools that help you do this!
This is a great selection of tools for senior mechanics, as well! Aging handypeople are able to do what they love with ease, no matter what condition they wake up in. It really gives a person entering their golden years a sense of pride, and independence, to be able to do what they’re passionate about without needing to stop every few minutes. Tools created with easy grip materials are an essential part of every kit, especially on products that require a lot of leverage. Some people do prefer purely metal tools that are made from a single piece, and that’s a great option, too. But any mechanic, truly, will appreciate the thought and care put into the Extreme Grip line.
It’s not just their Extreme Grip line that can offer relief for your sore hands. There are certain tools that are add-ons which can make any job easier. One of these that we included on the list are bolt removers. If you’re having trouble removing a stubborn bolt these will help you get it out in a snap. If you have sore hands you can always use them for bolts that may seem easy for younger mechanics. There are quite a few products out there that are made to make your life easier. After all, don’t we all enjoy having things made easy when they can be? Don’t stress about the things you don’t have to! There’s a solution for everybody for just about anything.
We also took into consideration what every mechanic needs in their kit. We have a wide selection of tools in this list that serve different purposes. There are a couple of kits that look similar, but each has their own list of pros and cons. We wanted to make sure that you had as many options as we could provide while still maintaining the quality of the list. These are all truly the very best models that Craftsman has to offer! We selected two mechanic tool sets, for example, so that two different price points would be provided. Both sets are top of their game, and well loved by all who buy them.
Tool sets that cover every base are a fantastic option for just about anybody. This isn’t just true for professional mechanics! If you just want to be able to tackle your DIY projects, or fix up some things around the house, one kit is all you need. You don’t generally need fancy, specialist tools, so why shell out the money for stand-alone tools that are expensive, and totally unnecessary?
Of course, there might be a few stand-alones that you find you need. That much is true! But on the whole a mechanic’s kit will get you where you need to go with ease. The great part about these tool kits, too, is that they’re so great for so many uses. We talk about mechanics a lot since that’s what they’re technically created for, but that doesn’t mean you can’t repurpose them for other uses! Whether you’re working on your own car, or tightening some loose parts under the sink, you know you’ll be ready for the job.
Fully loaded sets are not the only thing a mechanic needs, however. Sometimes these kits are just missing one or two items that you need, or you just prefer something from a different line. There are some tools that many would argue are essentials you still have to buy as stand alone items. This doesn’t make them worth any less, or not as good of a value just because they don’t come in a kit. Many of the mini-sets, or stand alone tools, that we featured have earned enough of a fan following that we couldn’t leave them out. No matter which of these tools you buy, you know that you’re getting a well-known name, great quality, and every essential product you need!
The materials used in manufacturing a tool go a long way in deciding how it’ll fare in the real world. Everybody knows that cheap materials will wear out quickly, break more often, and end up costing you a lot more after all is said and done. While a high quality product may cost more upfront, you’ll definitely appreciate the craftsmanship that goes into the creation. Craftsman is a brand known for their high standards during production, and they’re also known for standing behind their products. That’s easy to do when you create such an assortment of high quality gadgets!
So, what kinds of materials should you look for? That depends on what you need, but there are a few general rules we can give you. Diamond-coated tips are very useful to have. They might be a bit more on the expensive side, but they’re invaluable to have .The diamond tip creates a magnetic field which keeps screws stuck in place until you pluck them off. No more lost screws for you, which means you won’t lose your screws! We also recommend that you check what metal the tool is made of. We recommend a sturdy alloy steel for long lasting quality you can trust. The coating is important, too! A protective coating can go a long way in protecting your valuables.
There’s also the actual style the tool is manufactured in, as well. There are two basic types: one-piece construction, and multi-piece construction. Both of these styles have their pros and cons, and it’s really up to you to decide what you prefer. Some types of tools are best made with one piece of metal. Others are vastly better made in multiple parts. In fact, some tools cannot be made out of a single piece just because of how they operate!
On one hand you may want something made out of a single piece of metal. This style will lend longevity to your product, and there’s little chance of it ever breaking. Sometimes a tool that is made out of multiple parts can come apart at the connections. On the other hand some people prefer the dual-material style tools. They normally come with softer handles, and you may have an easier time exerting force on them because of this. We recommend that you try both, and see what you prefer!
Frequently Asked Questions
About Craftsman Tools
Q: Does every tool come with a lifetime warranty?
Yes! This is one of our favorite parts of this company. No matter what happens you can always have your product replaced at no cost to you! They have a fantastic, lifetime warranty that ensures you will never regret your purchase. What this really means, too, is that this company truly understands the quality of their products. Have you ever wondered why only the more expensive companies come with these lifetime guarantees? That’s because the cheaper manufacturers know their tools will wear out, and probably pretty quickly. Companies like Craftsman are fine to offer to replace any tool no matter what because they know that their tools will stand up to some serious abuse
Q: Why are some handles magnetic?
You may have noticed that quite a few tools boast “magnetic handles” in their product description. This is a huge plus! Think about all the times you’ve had a few screws and struggled to figure out how to hang on to them. A magnetic handle means you can just stick them to the tool you’re using, and grab them as necessary. Diamond-tipped tools are great for this reason, as well. The slight positive charge they give off keeps you organized! Help yourself by skipping the aggravation of fumbling with tiny parts, and trying to keep small screws in order.
Q: Which tools are the most necessary?
Sounds like a trick question to us! And, as it turns out, it kind of is. Every tool has a purpose… otherwise there wouldn’t be so many different ones made! Which tools are most necessary depends on the job you’re trying to get done. We recommend a mechanic’s tool set if you need a good set to tackle almost anything. There are some stand-alone tools that were good enough to make the list above, and we highly recommend those, as well. They make a great addition to any collection! Again, if you’re just starting out buying a complete mechanic’s tool set is probably the way to go.
Q: What does a good mechanic’s tool kit come with?
This is a great question. It’s important to make sure that you have the right tool for every job. Most kits come with a set of wrenches, screwdrivers, pliers, and more. Basically, you’re looking for a “complete set”, or as complete as you can get without buying extras. There are a couple of great sets in the list above! The smaller one is great for somebody just starting out, and the larger is fitting for any working mechanic.
Q: Why choose this company?
Any company that has survived almost a century on the market is probably doing something right. In fact, they’re a household name at this point! Why are so many people choosing this brand over any other? Quality, customer service, and more. You know when you invest in one of their tool sets you’re going to be taken care of and have products that’ll last.
Q: How do I get into contact with this company?
Contacting the company is pretty much effortless. They definitely make it easy for their consumers! If you go to their website you will quickly find all of their contact information under the “Customer Care” section. Whether you have a question, or need a walk-through, you’ll be able to get the help you need.
Q: Are all of these tools manufactured in the USA?
Unfortunately, the short answer is no. Originally this was the case for the brand, but they recently were bought from Sears by Stanley Black and Decker. As is generally the case there have been some manufacturing changes made. They’ve moved some of their production to China, which has displeased many customers. If you want to promote American made tools, however, you came to the right place. We understand that a lot of people like to own products made in the USA. Some of these tools are produced on American soil, and we’ve made sure to mark those that were on this list.
Q: How do I request a repair or replacement?
If any of your tools require extra care, or break, the process is very easy! This company is notorious for always putting the customer first. Just head over to their website and click over to the “Customer Care” section. Here you’ll find plenty of information on how to get into contact with them! Whether it’s by e-mail, phone, or online chat, you’ll be able to resolve any problem you run into quickly and efficiently.
Q: Do I have to register my tools with the company?
It is always a good idea to make sure that any tool you buy is registered with the company. This helps ensure a speedy repair process, and much easier replacements.
Q: What if I have more questions?
Anything else you could ever have to ask is probably on the Craftsman website. Here you can find a place to register your tools online, make inquiries, and see even more frequently asked questions answered by the manufacturer..